Brake & Alignment Center Inc at 5026 North Tryon Street b, Charlotte, North Carolina.

If I can give no stars I would but there's no other way to get this review out there. By far the worst experience Ive had since being in Charlotte. Took my Jeep on 1/10/16 to have track bars installed, along with alignment and pinion angle adjustment. Was told to have my Jeep there in the am to ensure it'd have a spot on the rack, so I show upon opening. Drop it off with details of exacting what I wanted. Come 1:30 pm I have no update so I decide to call. It still had not been touched. He said they should be starting it shortly. So I wait and wait and wait and receive a call from the nice lady at the front desk around 5pm stating the track bars needed "custom" work to install, which is nonsense the holes were already drilled from the previous Clayton track bars, and that it wasn't going to be done until the next day. I wasn't going to accept that as Ive already been without my main and only vehicle since the morning and she made sure Id have it by end of the day. Turns out that was a huge mistake. I told the mechanic I wanted my pinion angle adjusted to be near straight with the front driveshaft but do not go past 4.5* of caster. Also wanted the toe to be set at 1/8" in. When I picked it up the Jeep was all over the road, it got so much worse as time went on so I took it to 4wheelparts today, 2/2/16, and my caster was at 2.4* drivers side and 2.8* passenger and toed in .35"!!! I paid $400 to not have done what I asked for and had to beg to have my Jeep done on the day it arrived. Completely unprofessional only nice person is the lady at the front desk. They talk down to you as if they know more which clearly they dont, as the mechanic told me when I picked it up, "Caster doesn't matter"... Take your money, vehicle and time elsewhere, save yourself the headache.