Greystar at 521 East Morehead Street ste 400, Charlotte, North Carolina.

My boyfriend and I live at Junction 1504 and have been here for a while now and while most of my experience is great, there have been a lot of factors, mostly with the office staff, that have really soiled my stay. There is one leasing agent in the office, and for privacy purposes I won't say her name, but she has somehow been here for a long time and I truly don't understand how/why. I was told one thing upon moving in, and then when I followed up on it, she feigned dumb, would ignore/hide from my calls to the office to clarify the situation, and ended up charging me an amount much higher than what I had been told. To contest this, I tried reaching out to the Greystar headquarters in Charlotte and EVERY SINGLE TIME I CALLED, the phone was not picked up. None of my voicemails were returned, and neither were my emails. It is such a poorly run organization and they have absolutely no intent of responding to your inquiries or issues.